This policy explains how Igor Chetrus Studio handles information for this website, support requests, and mobile games published by Igor Chetrus.
We collect information you choose to provide, such as your name, email address, device details, operating system version, support message, and any attachments or context you include when contacting us.
Our games may collect technical information needed to operate and improve the experience, such as device type, app version, crash logs, gameplay events, purchase state, advertising identifiers where permitted, and general diagnostic data.
Our mobile games may use platform services, analytics, crash reporting, advertising networks, in-app purchase systems, and similar service providers. These providers process information under their own policies and platform rules.
Purchases and downloads are handled by Apple through the App Store. We do not receive your full payment card details from Apple.
The support form on this website opens a prefilled email in your email client. The message is sent only if you choose to send it from your email application. We use support messages to investigate and answer your request.
Our games are intended for the age ratings shown on their App Store listings. We do not knowingly request personal information from children. If you believe a child provided personal information, contact us so we can review and delete it where required.
We keep support and diagnostic information only as long as needed for the purposes described in this policy, unless a longer period is required by law, fraud prevention, dispute handling, or platform compliance.
Information may be processed in countries other than where you live. When this happens, we rely on appropriate legal mechanisms and service provider commitments where required.
We may update this policy from time to time. The updated version will be posted on this page with a new effective date.
For privacy or support requests, email [email protected].